+

Less Annoying CRM 
Integration

a perfect combination, setup in 5 minutes 

Easy Setup

Missed Calls

Connected Calls

Simply add your Less Annoying CRM API-Token and your Less Annoying CRM User Code and your are good to go! Up and running in 5 Minutes!

Records all your missed calls to your users or call queues by automatically creating a Less Annoying CRM task. If the incoming number exists in Less Annoying CRM the respective company and contact will be linked to the task.

All incoming connected calls are assigned to the respective Less Annoying CRM user via a call activity. If the incoming phone number exist in any of your clients records, the call will be referenced to the client and opportunity.

Recording

Outgoing Calls

Call Pop-Up

All call recordings are easy accessible via HTML link from any Less Annoying CRM  call related activity without the need of searching the call in FONREACH.

If the incoming number is assigned to a company or contact the FONREACH call center agent will be provided with a pop-up screen containing the information stored in your Less Annoying CRM.

All your users calls are logged as tasks in Less Annoying CRM with the respective status:

- Completed

- Busy

- No Answer 

V. 1.1

Date: 19. September 2018

Author: Miles Becker

Less Annoying CRM Integration Manual