FONREACH OFFICE

Unparalleled functionality,
reliability, and value

FONREACH OFFICE—our cloud-based phone system—gives you a professional boost. Enjoy our suite of Hosted VoIP features, including unlimited voicemail boxes, auto attendants, and local and long-distance calling. Focus on your priorities, not your tech.

Find Me/Follow Me allows users to route incoming calls to multiple phones in a specified sequence, enabling each user to create a unique call flow and failover for their extension. This feature gives you the freedom to conduct business wherever you need to go.

Control and update your system in real-time from any Internet-enabled device using FONREACHES’s online portal. FONREACHE's visual dial plan editor is a life-changing way to set up your phone system

Accommodate for day/evening hours, weekend hours, or holidays by creating time-based routing and custom schedules.

All of the features you need to succeed

FONREACH offers over 90 Hosted VoIP and Unified Communications features to help your organization communicate better.
For one all-inclusive price you will enjoy features such as:

  •  Auto-Attendants

  •  Call Analytics

  •  Call Queues

  •  Call Recording

  •  Desktop Integration

  •  Conference Bridge

  •  Time-Based Routing

  •  Unlimited Extensions

  •  Virtual Fax

  •  Visual Dial Plan Editor

  •  Voicemail to Email

  •  and more!

  •  Custom Greetings

  •  Find Me/Follow Me

  •  Music on Hold

  •  Online PBX Controls

  •  Ring Groups

  •  Softphone

How to Create Your FONREACH Contact Centre

and  Office service

Step 4: Configure

 

Now that your call center has users, assign each to their appropriate ring group. You can then customize your
IVR system with the dropdown menu and text-to-speech prompts.

Step 5: Make and Receive Calls

Test out your new call center by using the in-browser keypad to place a call. Once the call is over, you can select a disposition code and add a note to the call log.

CALL US TODAY:  + 18883835410

(USA Toll-Free Number)

Step 1: Sign Up

 

Request a free demo and trial from
our website.

A FONREACH expert will then help
you create your FONREACH droplet.

Step 2: Rent a Number

With your FONREACH credit,
purchase a new phone number
for the country and area code of
your choice. Pick from over 60

countries!

Step 3: Add Users

 

Click the “Add Users” link to give your team access to FONREACH. Simply enter their name and email address
and they will be sent an invitation.

Live Demonstrations Delivered by FONREACH Product Experts

Build your contact centre in a hour

Join this live demo for a comprehensive overview of FONREACH technology and a step-by-step plan to rapidly deploy a cloud contact center solution – Inbound, Outbound and Blended. This webinar will cover features such as ACD and Skills-Based Routing, IVR, CTI, Outbound Dialing - Predictive and other Dialer modes to increase agent productivity, List Import, Reporting and more. Session includes a live Q & A session..

Additional Webinars

  • Integration into CRM, and HelpDesk applications 

  • Workforce Management

  • KPI and Scorecards

  • Call Recording and Compliance

Please contact our nearest office to schedule an additional webinar with you.