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Pipedrive Integration

a perfect combination, setup in 5 minutes 

Easy Setup

Missed Calls

Connected Calls

Simply add your Highrise API-Token and your Highrise URL and your are good to go! Up and running in 5 Minutes!

Records all your missed calls to your users or call queues by automatically creating a Pipedrive activity. If the incoming number exists in Pipedrive the respective company and contact will be linked to the activity.

All incoming connected calls are assigned to the respective Pipedrive user via a call activity. If the incoming phone number exist in any of your clients records, the call will be referenced to the client.

Recording

Outgoing Calls

Call Pop-Up

All call recordings are easy accessible via HTML link from any Pipedrive call related activity without the need of searching the call in Fonreach.

If the incoming number is assigned to a company or contact the Fonreach call center agent will be provided with a pop-up screen containing the information stored in your Pipedrive CRM.

All your users calls are logged as activities in Pipedrive with the respective status:
 

- Completed

- Busy

- No Answer 

Pipedrive Integration Manual

V. 1.1

Date: 27. March 2017

Author: Miles Becker