October 4, 2019

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Call Recording to text (Transcription)

August 14, 2019


Super Cool New Feature!!!


FONREACH can now transcribe your calls into text and stores the transcribed text into your CRM.

You can now text search your call recordings.

We will add additional NLP features (Natural Language Processing) like:

- Keyphrase Extraction
- Sentiment Analysis (good call, bad call, neutral call)
- Entity Recognition (returns the named entities ("People," "Places," "Locations," etc.) )
- Language Detection

etc... in the very near future. Stay tuned!!!!!

 

Cheers and happy calling

 

Your FONREACH Team

 

 

 

 

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